Privacy Policy
Updated 14 October 2026
Information you provide
When you enquire or request a visit, you may provide your name, phone number, service request, appointment details, message and location or home-visit address. Location is optional for a general enquiry. A home visit needs the address you provide so we can arrange the visit.
How we use enquiry details
Rithika Gold uses these details to answer your enquiry, contact you about the requested service and arrange visits. Google Ads lead-form submissions, website contact enquiries and website Shop Visit and Home Visit bookings are recorded in a private Google Sheet in Google Drive and in our website's private database for reliable delivery and follow-up. When Meta lead imports are enabled, details you submit through Rithika Gold's Facebook or Instagram Instant Forms are also recorded in that register and may be included in the Telegram notifications described below. Available form and advertising identifiers help identify the source of an enquiry. Advertising targeting areas are not used as a substitute for your own location.
Google Ads lead forms
If you submit a form inside Google Ads, Google sends the submitted details to our lead-receiving service when that form is connected. Google also processes information under its own privacy terms. A Google Ads click or conversion event alone does not give us your name or phone number.
Google Sheets and WhatsApp
Google provides the cloud storage used for our lead register. The register is not publicly shared. When you choose to continue on WhatsApp, your message and the details included in it are sent through WhatsApp, which operates under its own privacy terms.
Telegram enquiry notifications
When enabled, details you submit in an enquiry or booking—including your name, phone number, service, message, provided location and requested appointment details—are also sent through Telegram to Rithika Gold's designated private chat for follow-up. Available campaign information may be included. Telegram processes these messages under its own privacy terms. Notifications do not replace our private lead register. A phone-button click, WhatsApp-button click or advertising visit alone does not send a customer lead alert.
Contact clicks and advertising visits
We separately record phone-button clicks, WhatsApp-button clicks and identifiable paid advertising arrivals in our private database and a Click Activity tab in Google Sheets. These records contain the date and time, activity, website page and available campaign tags or advertising click identifiers. They do not contain customer names, phone numbers, message text or WhatsApp destination messages, and do not establish that a call connected or a conversation occurred. An advertising arrival is not a verified billed ad click. Browser session storage helps prevent duplicate arrival records.
Website measurement
The website uses Google Analytics, Google Ads tags and Meta Pixel to measure visits and contact actions. These providers may process online identifiers and browser information. Contact details and free-text messages are not sent in our analytics events. Session storage helps retain tagged campaign information and the first landing page when you navigate to an enquiry form. Your browser settings can limit some storage and tracking.
Questions, correction or deletion requests
To ask about your enquiry details or request a correction or deletion, contact Rithika Gold in Kukatpally, Hyderabad on +91 90001 51892. Please do not send passwords or financial account credentials through an enquiry form.